Ordering and Licensing FAQ
- What types of license are available for SSLRobot?
- How is SSLRobot delivered?
- Can I buy a license by purchase order?
- Can I pay by check or wire transfer?
- Can I pay by credit card?
- What happens when I place an order with a credit card? When do I receive the license key?
- Will I get a receipt for my order?
- How is support provided?
What types of license are available for SSLRobot?
License Type |
Summary |
License Agreement |
Single User |
Purchase of the license entitles one person to use SSLRobot on any computer that is exclusively used by them. Use by other individuals requires additional licenses to be purchased. |
 |
Four User Team |
Purchase of the license entitles four people to use SSLRobot on any computer that is exclusively used by them. Use by more than four individuals requires additional licenses to be purchased. |
|
Ten User Team |
Purchase of the license entitles ten people to use SSLRobot on any computer that is exclusively used by them. Use by more than ten individuals requires additional licenses to be purchased. |
|
Site |
Purchase of the license entitles a company or organization to unlimited use of SSLRobot at a single site. A site is defined as a single physical address, i.e. a building or group of buildings sharing the same postal address. |
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How is SSLRobot delivered?
SSLRobot is delivered electronically. The setup program can be downloaded from this site and the license key is delivered by email as soon as your order is processed. You can also download the license key directly from the final page of the shopping cart after your credit card payment as been processed.
Can I buy a license by purchase order?
Yes, please see the Purchase Order page for more details.
Can I pay by check or wire transfer?
Yes, if you purchase directly from us by Purchase Order.
Can I pay by credit card?
Yes, you can use Visa, MasterCard or American Express cards if you place an online order. The payment for SSLRobot software will appear as being from NEUMETRIX on your credit card statement.
What happens when I place an order with a credit card? When do I receive the license key?
If you place an online order you will need to supply your contact details and information about your credit card. You can then review the order before it is submitted and payment is taken from your credit card. Once the process the SSLRobot license key is displayed on the last page of the shopping cart. A copy of the license will also be sent to you be email.
To install SSLRobot you will need to download and run the setup program. Your license key allows you to remove the trial mode limitations from SSLRobot
Will I get a receipt for my order?
Yes, you will receive a receipt by email as soon as your online order is processed.
How is support provided?
Free support is provided by email.
We will usually be able to respond to your emails and support calls within an hour during the UK working day ( 9 am - 5pm UK time, 4 am to 12 pm East Coast time). Support is still available outside of these hours but it may take us longer to respond; possibly up to 24 hours in some cases.